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Thread: If You Never Received Your Confirmation Email

  1. #1
    Join Date
    Nov 2010
    Location
    Las Vegas, NV
    Posts
    2,078

    If You Never Received Your Confirmation Email

    Hello everybody,

    We have had several new registrations recently where people have not received their confirmation emails to fully register for the forum.
    If you are one of those people, please try clicking on the link below and sending yourself another confirmation email.

    After you send yourself the email, give the system a bit of time to send it out.
    Be sure to check all your folders, including the spam or junk folder of your inbox.

    If you still have not received your confirmation email, please PM me and I will get the problem taken care of.

    Take care, everyone, and thanks for helping make our community great!
    -Brumbie


    **CLICK THIS LINK TO RESEND A CONFIRMATION EMAIL**


    The path to heaven runs through miles of clouded hell.

  2. #2
    Join Date
    Nov 2010
    Location
    Las Vegas, NV
    Posts
    2,078
    Update: So, today I got to the heart of the problem and fixed it.


    We have noticed something odd happening to our forum over the past few months: our registration numbers have been dwindling. At first, we weren't able to understand why, but as new members started PM'ing the staff and emailing me, we figured out that people weren't getting our confirmation emails. I have tried several different fixes, but none of them would work. Today I found the cause and fixed the problem.

    For years ClubSX4 had used Yahoo mail as our primary mail distributor. A few months back, Yahoo quietly activated a parameter in their email distribution software which stopped allowing third parties from sending emails through Yahoo's servers. This significantly cut down on the spam that was being sent through Yahoo's servers, but also made it impossible for the thousands of legitimate businesses, clubs, groups, organizations, nonprofits and forums who relied on this service to send out these emails from getting through. (For more info on this, please Google: Yahoo DMARC)

    The permanent fix for us was to get off of Yahoo's email servers and use my own server that this forum is hosted on.


    The benefit of using Yahoo was that Yahoo is a strong email server that is consistent. It also has excellent spam filters. I'm going to lose some of the usability that comes with a big service like that (I have read reports saying most large email companies will likely implement the DMARC, so just changing over to another one wouldn't guarantee this couldn't happen again) but hosting the email on my own server will mean I'll stay more in control of my own distribution.

    The link and information in the first post still applies, if you have registered and not received your confirmation email, try that link. If it still doesn't work, PM or email me (Using the Contact Us link on the bottom of ever page on the forum) and I will help you get signed up.
    The path to heaven runs through miles of clouded hell.

  3. #3
    Join Date
    Nov 2010
    Location
    Las Vegas, NV
    Posts
    2,078
    Just an update, this seems to be working. Several of the members who had signed up before and never received their confirmation email have now received new confirmation emails and signed up.

    Also, I have set up to alter every time someone signs up. So far, everyone who has signed up over the past two days has received the confirmation email and confirmed their accounts.
    The path to heaven runs through miles of clouded hell.

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