Please avoid Alton-Blakley in Somerset, KY. After appointment setup (for both my and daughter's SX4), VIN numbers for parts order (seat for mine, parts for shifter lockout on her CVT), we drove 100 miles to the place. Neither parts had even been ordered (we learned after filtering through numerous lies). I was lucky that they had the seat in the correct color for another car and did my recall. A month later, I drove to Wallace in Johnson City, TN and they did the daughter's car. I just hope Alton Blakely ordered the parts finally and had to eat them!